SHIPNSG

SHIPNSG Freight Brokerage

Governing Terms & Conditions of Service Policy

US DOT: 3190184
MC: 200371

These Terms and Conditions of Service constitute a legally binding contract between SHIPNSG and the Customer and shall apply, as may be amended from time to time, to all transactions by the Customer with or through the Company.

1. Definitions

Company – means SHIPNSG, its subsidiaries, agents, and

Customer – means the person or entity for which the Company is rendering service, as well as its agents and or representatives, including but not limited to:

• shippers

• importers

• exporters

• carriers

• secured parties

• warehousemen

• buyers and or sellers

• shipper’s agents

• insurers and underwriters

• break bulk agents

It is the responsibility of the Customer to provide notice and copies of these terms and conditions to all such agents or representatives.

Documentation – means all information received directly or indirectly from Customer, whether in paper or electronic

Third Parties – shall include, but are not limited to:

• motor carriers

• air carriers

• ocean carriers

• freight forwarders

• indirect air carriers

• licensed transportation intermediaries

• customs brokers

• agents

• warehouse operators

• other service providers to whom goods are entrusted for transportation, handling, consolidation, delivery, storage, or related services

2. Scope of Services

The Company acts as a property broker and or shipper’s agent to arrange transportation and ancillary services. The Company is not a motor carrier as defined by 49 U.S.C. §13102 and does not issue bills of lading. All motor carrier services are provided by duly authorized third party carriers.

3. Engaged Third Parties & Liability

• Customer authorizes the Company to select and engage Third Parties on its behalf.

• Third Parties customarily limit their liability. Unless Customer declares a value and such declaration is accepted, shipments are subject to those limits.

• Customer must make written exceptions and file a claim directly with Third Parties promptly upon discovery of loss or damage.

4. Insurance for Goods

The Company recommends that Customer obtain cargo insurance. The Company has no obligation to procure insurance unless agreed in writing and confirmed. All coverage is subject to the insurer’s terms and conditions.

5. Company’s Liability & Dispute Resolution

• The Company is not liable as a carrier and limits its liability for its own errors or omissions to USD $50 per shipment or transaction.

• The Company is not liable for special, incidental, or consequential damages.

• The Company is not liable for Force Majeure events, including Acts of God, government actions, network outages, and similar causes beyond its reasonable control.

• Any disputes shall be resolved under the laws of the State of Texas by binding arbitration in Richardson, Texas pursuant to the Commercial Rules of the American Arbitration Association.

• Both parties waive trial by jury. A written claim must be made within 10 days of shipment and demand for arbitration within one year.

6. Quotations

All rate quotations are non-binding and subject to change until confirmed in writing.

7. Reliance on Information

Customer warrants that all information and documentation provided are accurate and complete. Customer shall indemnify the Company against any loss, penalty, or expense due to incorrect or incomplete information.

8. Indemnification

Customer shall indemnify and hold the Company harmless from any claims or liability arising from Customer’s acts or omissions, including violations of law, and shall cover reasonable attorney’s fees.

9. Inspection Consent

Goods may be subject to inspection or screening by carriers or government authorities. Customer consents to such inspection.

10. General Lien

The Company has a general lien on Customer’s goods for all monies owed. After notice, the Company may sell such goods to satisfy unpaid charges if not resolved within 30 days.

11. Records

The Company shall retain records only as required by law and is not a recordkeeper for the Customer.

12. Modification

These Terms may only be modified in writing signed by both parties. The Company reserves the right to update these Terms. The version in effect at the time of the transaction governs.

13. Special Power of Attorney

Customer authorizes the Company to act as its true and lawful agent to prepare and transmit shipping documents as required by law. Customer certifies that all information provided is true and correct and will indemnify the Company of any resulting penalties or actions.

14. Credit & Compensation

• Upon approved credit, payment terms are net 30 days from the invoice.

• Shippers, consignees, and bill to parties are jointly liable.

• Company’s charges include fees for third party services; Customer may request detailed breakdowns.

• Payment of all charges is a condition precedent to any claims.

• Late fees of 5% per month (18% per annum) apply to overdue balances.

• Collection costs, including attorney’s fees, shall be borne by the Customer.

15. Severability

If any portion of these Terms is found unenforceable, the remainder shall remain valid and enforceable.

Agreement

By tendering shipments to SHIPNSG, the Customer agrees to be bound by these Terms and Conditions of Service.

Contact Us

If you have any questions about this SHIPNSG Freight Brokerage governing terms and service conditions, please contact us at [email protected]